TotalStay Group

TotalStayGroup Career Opportunities

The TotalStayGroup is one of the leading online hotel reservations companies in the UK. Based in prestigious North London offices, and continually expanding, we can offer the right person a fantastic career.

Reservations Agents/Customer Services

Salary: OTE £21K

Location: North London, N2, England. We are a 2 minute walk from East Finchley tube station on the Northern Line

We are looking for Norwegian, Swedish, Danish, Dutch, French and Spanish speaking Reservations Agents/Customer Services Advisors to liaise with clients over the phone and by email, selling our range of 70,000 worldwide hotels and handling a variety of administrative duties including cancellations and amendments to existing bookings, complaints, bookouts, credit card payments and all post-sales issues.

Candidates must have fluent English, possess an excellent telephone manner and written skills, and be prepared to do weekend and shift work.

If you have a passion for the travel industry and are looking for a challenging and rewarding career within a very friendly and international environment please get in touch right away

Contact: jobs@totalstaygroup.com

Territory Managers/Business Development Managers/Account Managers to work from home in the following territories:

FRANCE (ideally Paris)
SPAIN (ideally Madrid)
SCANDINAVIA (ideally Gothenburg)
SWITZERLAND (ideally Zurich)
NETHERLANDS (ideally Amsterdam)

Salary: £25-30K depending on skills and experience

Territory Managers will report directly to the Sales Director and will be responsible for:

• The management, development and maximisation of revenue and opportunities within existing partnerships
• The full life-cycle acquisition of new strategic partners through our B2B/B2C model from identifying leads through to pitching, contract negotiation and implementation
• Conducting training and obtaining agent feedback
• Carrying out ongoing analysis of key competitors, industry and business trends, and remaining fully aware of the company’s market place as well as market conditions at all times
• Supporting the Management team in drafting and finalising yearly budgets and marketing plans

Knowledge, skills and experience:

• Candidates must be able to demonstrate previous sales successes
• Must have excellent negotiation and presentation skills
• Must have sound online travel/ecommerce knowledge and experience
• Must have excellent communication and interpersonal skills
• Must cope well under pressure and meet tight deadlines
• Must work well on his/her own as well as part of a team
• Must be revenue/profit driven and have a sound commercial/financial understanding of the business
• Must have fluent English, on both a spoken and written basis
• Must be prepared to travel extensively throughout their territory as well as regularly to our London Office
• Must be a car owner with a clean driving licence

Contact: jobs@totalstaygroup.com